Refund policy
Avelie digital care guides are delivered electronically after checkout. Because digital products cannot be returned once accessed or downloaded, all digital guide purchases are generally final sale.
If you have trouble accessing your download, receive the wrong file, or experience a technical issue, please contact us at:
We will help you access your purchase or resend the download link when appropriate.
Refunds may be considered only in cases of duplicate purchases, accidental duplicate orders, or technical delivery issues that we are unable to resolve.
Avelie care guides are educational resources only and do not replace veterinary, nutritional, grooming, travel-provider, or other professional advice. Please review all safety disclaimers included in each guide.